Terms and Conditions

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have parental/guardian consent and agree to abide by these Terms and Conditions. If you do not agree, you must discontinue using our services immediately.

2. Use of Website

• Accuracy of Information: While we strive to provide accurate and up-to-date information, South Bengal Express does not guarantee the completeness or accuracy of the content on this website.
• Prohibited Activities: You agree not to engage in activities that may harm our website, such as unauthorized access, data scraping, or transmitting harmful software.

3. Product Information and Pricing

• Product Descriptions: We make every effort to ensure product descriptions, images, and details are accurate. However, slight variations may occur.
• Pricing: All prices are listed in Saudi Riyals (SAR) and include applicable taxes unless stated otherwise. Prices may change without notice.
• Promotions and Discounts: Offers and discounts are subject to specific terms, such as validity periods and product availability.

4. Orders and Payments

• Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion.
• Payment Methods: We accept major credit/debit cards, bank transfers, and other secure payment methods. Payment must be made in full before dispatch.
• Order Confirmation: Once payment is confirmed, you will receive an order confirmation via email.

5. Shipping and Delivery

• Delivery Areas: We deliver within Qatar. Additional charges may apply for remote areas.
• Delivery Times: Standard delivery times are 2–5 business days. Delays may occur due to unforeseen circumstances.
• Delivery Issues: If your package is lost or damaged, please contact us immediately for resolution.

6. Returns and Refunds

• Eligibility for Returns: Products must be returned within 7 days of delivery, unused, and in their original packaging.
• Non-Returnable Items: Certain items, such as opened beauty products, are not eligible for returns.
• Refund Process: Refunds are processed within 7–10 business days after the returned item is inspected and approved. Shipping fees are non-refundable.

7. User Accounts

• Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Account Termination: We reserve the right to suspend or terminate your account if you violate these Terms and Conditions.

8. Intellectual Property

• All content on our website, including text, images, logos, and graphics, is the intellectual property of South Bengal Express. Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

• South Bengal Express is not liable for any direct, indirect, or incidental damages resulting from your use of our website or products. This includes, but is not limited to, data loss, system failure, or unauthorized access.

10. Indemnification

You agree to indemnify and hold South Bengal Express harmless from any claims, damages, or losses arising from your misuse of our website or violation of these Terms and Conditions.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, policies, or practices of these external sites.

12. Governing Law

These Terms and Conditions are governed by the laws of Saudi Arabia. Any disputes arising from your use of our website or services will be resolved in Saudi courts.

13. Changes to Terms and Conditions

South Bengal Express reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

14. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: [contact email]
• Phone: [contact number]
• Address: [business address]

By using South Bengal Express, you acknowledge and agree to these Terms and Conditions. Thank you for choosing us for your beauty and wellness needs!